FREQUENTLY ASKED QUESTIONS
What are the requirements for installation? Do I need a smart TV?
You do not need a smart TV. If you don't have a smart TV, we will provide the necessary equipment. This is included in the sign-up fee.
Can I set it up myself?
No, it is necessary for us to provide installation.
Do you cater to all Melbourne suburbs?
What if I don't want all the channels?
During the installation appointment we will set up the channels you want. Just let us know if you do not want any channels.
Do I need internet?
Can I cancel my subscription?
Will I be refunded if I cancel my subscription early?
Can I only sign up online?
Can I pay cash?
How do I access technical support?
Can I access this service without a subscription?